Enterprise Abu Dhabi Airport Information

 

Pick-up instructions: Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.


You can contact Enterprise Abu Dhabi airport location at +971 800 3031 or visit Car Rental Abu Dhabi Airport for more information.

Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Enterprise Rent-A-Car at Abu Dhabi airport

 
  • 1. Book in Advance with Enterprise: Enterprise often offers discounts for customers who book in advance. Visit the Enterprise website or contact their customer service to check for any exclusive online deals.
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  • 2. Join Enterprise Plus: Consider joining Enterprise Plus, Enterprise's loyalty program. This program offers benefits such as faster check-ins and the ability to earn points for free rental days.
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  • 3. Check for Special Offers: Enterprise may have special promotions or offers that are not available through third-party websites. Check the official Enterprise website for any ongoing promotions or discounts.
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  • 4. Verify Pickup and Drop-Off Locations: Ensure that you are aware of the location of Enterprise's rental desk at Abu Dhabi Airport for both pickup and drop-off. Confirm this information when making your reservation.
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  • 5. Understand the Rental Agreement: Carefully read and understand the terms and conditions of Enterprise's rental agreement. Pay attention to details such as mileage limits, fuel policies, and any additional fees.
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  • 6. Inspect the Car Thoroughly: Before accepting the car, conduct a thorough inspection for any existing damage. Note and document any dents, scratches, or issues, and make sure they are recorded on the rental agreement.
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  • 7. Clarify Insurance Coverage: Discuss insurance options with Enterprise and clarify what is included in the rental agreement. Understand the coverage provided and consider whether you need additional insurance based on your travel plans.
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  • 8. Ask About Fuel Policies: Understand Enterprise's fuel policies. Some companies provide options for pre-paid fuel, while others expect you to return the car with the same level of fuel as when you picked it up.
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  • 9. Keep Contact Information Handy: Save Enterprise's contact information, including the local Abu Dhabi Airport office, in case you need assistance during your rental period.
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  • 10. Return the Car on Time: Be mindful of the rental period and return the car on time to avoid additional charges. If you need to extend your rental, contact Enterprise in advance to make arrangements.
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  • 11. Ask About Roadside Assistance: Inquire about Enterprise's roadside assistance services. Knowing the procedures for assistance in case of breakdowns or emergencies can be helpful for a smoother experience.
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  • 12. Review and Keep Rental Documentation: Review all rental documentation, including the rental agreement and receipts, and keep copies for your records. This can be valuable in case of any discrepancies or for reimbursement purposes.
 

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum age for renting is 21 years, and no additional fee is charged for young drivers. The maximum age for renting is 70 years, and there is no extra fee for senior drivers. The driver's license must be issued by authorized authorities at least 1 year before the rental start date.
 
  • Insurance

    Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
 
  • If you already possess initial coverage applicable to international pickups and the chosen car type/class.
  • When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
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  • Deposit 

    A deposit will be temporarily secured on the customer's credit card until the conclusion of the rental period. The specific deposit amount will be determined upon pickup, as it is contingent on the type of vehicle selected.
 
  • Payment Policy

    Upon pick-up, customers are obligated to pay the rental amount along with a deposit. The following credit cards issued in the main driver's name are accepted: MasterCard, Visa, and American Express. Other cards or cash payments are not accepted.
 
  • Optional Extras and Services

    Enterprise at Abu Dhabi Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
 
  • Fuel Policy 

    The vehicle comes with a full tank of fuel and should be returned with an equivalent amount to avoid incurring additional charges.

FAQ's

Enterprise Rental Services at Abu Dhabi airport FAQs

    The Enterprise Rent-A-Car rental site is located at BUILDING, Skypark Plaza - SANAM RENT A CAR LLC - L4 - Abu Dhabi, United Arab Emirates

    You can contact this location at +971 800 3031

    Certainly, Enterprise car rentals at Abu Dhabi Airport commonly accept both credit and debit cards. Debit cards bearing VISA, MasterCard, or Discover logos are typically acknowledged, while prepaid cards or non-credit cards lacking these specific logos might not be accepted. It's crucial to verify the payment policies with the particular Enterprise branch at Abu Dhabi Airport, as they may differ. Moreover, utilizing a debit card for payment may be subject to certain conditions, such as presenting a return ticket and ensuring that the address aligns with the information on the driver's license.

    Indeed, when renting a car, including through Enterprise, it is common for car rental companies to request a deposit or place a hold on a credit/debit card. The exact deposit amount may vary depending on factors such as the type of vehicle, the duration of the rental, and the policies of the rental company.

    Certainly, Enterprise car rentals at Abu Dhabi Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Abu Dhabi Airport or review their official terms and conditions.

    Yes, if you want to have an additional driver, it will cost you €27 per day

    Typically, when renting a car from Enterprise in Abu Dhabi or any other location, you have the opportunity to choose a vehicle based on availability within the category you've reserved. Enterprise usually provides a selection of cars within the category you booked (e.g., economy, compact, intermediate, etc.).

    Enterprise car rentals at Abu Dhabi Airport offer supplementary services, including child seats, GPS systems, and ski racks, which can be obtained for an additional daily fee. It's worth emphasizing that snow chains are not available for rental, as the vehicles are equipped with all-season tires.

    To secure a car rental from Enterprise or any other car rental company at Abu Dhabi Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.

    On average, a rental car from Enterprise Rent-A-Car at Abu Dhabi airport costs €30 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    Yes.

Enterprise Return and Extension Policies

    To drop off your Enterprise rental car at Abu Dhabi Airport, follow the signs directing you to the car rental return area. Park your vehicle in the designated parking area, and if there is a counter specified, leave the key and documents in the drop box at the counter. If you have specific instructions or are unsure about the drop-off location, you can inquire at the Alamo rental counter or check with the airport information desk for assistance.

    To avail of after-hours service, the renter is required to furnish the flight number. Service outside of regular business hours can be arranged upon request and is subject to an additional charge. The grace period, during regular working hours, ensuring the car is still reserved for the customer if there is a delay in pick-up, is 0 minutes.

    If you find yourself needing to return your Enterprise rental car late at Abu Dhabi Airport, it is crucial to promptly contact the dedicated Enterprise office at the airport. Swift communication about the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will provide instructions on the necessary actions to be taken.

    Certainly, extending the duration of your Enterprise car rental at Abu Dhabi Airport is generally possible if you need the vehicle for a longer period. It's important to note that availability and additional charges may be applicable for the extension. To prolong your rental, you can either contact the Enterprise office directly at Abu Dhabi Airport or use the online platform through which you initially made your reservation.

    Certainly, you have the flexibility to collect an Enterprise vehicle at Abu Dhabi Airport and return it to an alternative location. Nevertheless, it's important to be aware that additional charges may apply, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher compared to returning the vehicle to its original location.

    Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.

    Typical price range from €50 to €100

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