Hertz Abu Dhabi Airport Information

Pick-up instructions: After arriving at the arrivals hall, follow the signs leading to the rental car area. Proceed to the Hertz counter to obtain your rental contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park; there is no need for a shuttle.

 

You can contact Hertz Abu Dhabi airport location at +971 2 805 8090 or visit Car Rental Abu Dhabi Airport for more information.


  Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.
 

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from Hertz Rent-A-Car at Abu Dhabi airport

 
  • 1. Book in Advance: Secure your rental car by booking in advance through Hertz's official website or customer service. This can often result in better rates and ensure availability.
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  • 2. Check Age Requirements: Verify the minimum and maximum age requirements for renting a car from Hertz. Be aware of any age-related restrictions or additional fees.
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  • 3. Review Rental Agreement: Carefully read and understand the terms and conditions outlined in your rental agreement. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Provide Necessary Documents: Ensure you have all required documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Inspect the Vehicle: Thoroughly inspect the rental car for any pre-existing damage before driving away. Report any issues to the rental staff and document them to avoid disputes later.
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  • 6. Understand Fuel Policy: Clarify the fuel policy with Hertz. Confirm whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limitations: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contact Information: Keep Hertz's contact information and the local emergency number readily available. This can be useful in case of emergencies or if you have questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate Hertz's additional insurance coverage options. Check whether your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact Hertz in advance.
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  • 11. Use the Hertz App: Consider using the Hertz mobile app for convenient access to reservation details, location information, and potential promotions.
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  • 12.Contact Customer Service: If you have any questions or concerns during your rental period, don't hesitate to contact Hertz's customer service for assistance.

Hertz Rental Conditions
 

  • Driver Requirements


    The minimum age for renting is 21 years, and no additional fee is charged for young drivers. The maximum age for renting is 70 years, and there is no extra fee for senior drivers. The driver's license must have been issued by authorized authorities at least 1 year prior to the rental start date.
 
  • Deposit and Deductible Policy


    A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
 
  • Payment Policy

    Upon pick-up, customers are obligated to settle the rental amount and provide a deposit. Deposits can be made exclusively using the following methods: Diners, Airplus, MasterCard credit card, VISA credit card, and American Express credit card. For the Luxury car group, a minimum of two credit cards issued in the main driver's name is mandatory. Only cards issued in the primary driver's name are accepted.
 
  • Optional Extras and Services


    Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy :


    The rental vehicle is supplied with a full tank of fuel and should be returned with the same amount to prevent extra charges. Alternatively, renters have the option to buy a full tank of fuel during the rental and return the tank empty.

FAQ's

Hertz Rental Services at Abu Dhabi airport FAQs

    The Hertz Rent-A-Car rental site is located at  Abu Dhabi International Airport (AUH) - FJ2V 84 - Al Matar - Abu Dhabi, United Arab Emirates

    Phone: +971 2 805 8090

    Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.

    Certainly, Hertz car rentals at Abu Dhabi Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Abu Dhabi Airport for accurate and up-to-date information on deposit policies.

    Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Indeed, including an additional driver in Hertz car rentals at Abu Dhabi Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Abu Dhabi Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €27 per day.

    When renting a car from Hertz at Abu Dhabi Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To secure a Hertz car rental at Abu Dhabi Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Abu Dhabi airport costs €55 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The most commonly booked rental car type from Budget in Abu Dhabi is the Mini, such as the Fiat Panda or similar.

    Yes

Hertz Return and Extension Policies

    The designated drop-off location for your Hertz rental car at Abu Dhabi Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.

    The grace period, occurring within standard working hours, allows the customer a guaranteed window of 120 minutes for pick-up delays. If the customer exceeds 59 minutes beyond the scheduled return time, additional daily charges will be applied, in addition to any other applicable rental fees.

    Hertz's policy for late returns at Abu Dhabi Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.

    Certainly, just reach out to their reservation hotline and request to extend your rental.

    Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.

    Yes

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