National Abu Dhabi Airport Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Abu Dhabi airport at +971 800 3031 or visit Car Rental Abu Dhabi Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from National Rent-A-Car at Abu Dhabi airport

 

  • 1. Advance Booking: Reserve your rental car in advance through National's official website or customer service. This can help you secure better rates and ensure availability.
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  • 2. Check Age Requirements: Verify the minimum and maximum age requirements for renting a car from National. Take note of any age-related restrictions or additional charges.
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  • 3. Review Rental Agreement: Carefully read and understand the terms and conditions outlined in your rental agreement. Pay attention to fees, insurance coverage, fuel policies, and mileage restrictions.
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  • 4. Required Documentation: Ensure you have all necessary documents, including a valid driver's license, passport, and a credit card in the primary driver's name.
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  • 5. Vehicle Inspection: Conduct a thorough inspection of the rental car for any pre-existing damage before driving away. Report any issues to the rental staff and document them for clarity.
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  • 6. Fuel Policy Clarification: Clarify the fuel policy with National. Confirm whether you need to return the car with a full tank or if other options are available.
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  • 7. Mileage Limit Awareness: Be aware of any mileage limitations specified in your rental agreement. Some agreements may have restrictions on the number of kilometers or miles allowed per day.
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  • 8. Emergency Contacts: Keep National's contact information and the local emergency number readily available for any emergencies or questions during your rental period.
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  • 9. Consider Additional Coverage: Evaluate National's additional insurance coverage options. Check if your existing insurance or credit card provides coverage for rental cars to avoid unnecessary expenses.
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  • 10. Timely Return of the Car: Adhere to the agreed-upon return time to avoid late fees. If you need to extend your rental period, contact National in advance.
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  • 11. National App Usage: Consider using the National mobile app for convenient access to reservation details, location information, and potential promotions.
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  • 12. Contact Customer Service: If you have any questions or concerns during your rental period, reach out to National's customer service for assistance.

 

National Rental Conditions
 

  • Driver Requirements


    The minimum age for renting is 22 years, and no additional fee is charged for young drivers. There is no maximum age limit, and no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy


    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy


    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services


    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy :


    The vehicle comes with a specific amount of fuel and should be returned with the same amount to avoid extra charges. Alternatively, the renter has the option to buy a full tank of fuel at the rental's commencement and return the tank empty. Diesel vehicles are available for an additional fee.

FAQ's

National Rental Services at Abu Dhabi airport FAQs

    The National Rent-A-Car rental site is located at BUILDING, Skypark Plaza - SANAM RENT A CAR LLC - L4 - Abu Dhabi, United Arab Emirates

    Phone +971 800 3031

    Abu Dhabi Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Abu Dhabi Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Abu Dhabi Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €27 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Abu Dhabi Airport.

    To rent a vehicle from National at Abu Dhabi Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Abu Dhabi airport costs €62 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The most commonly reserved rental car category from National in Abu Dhabi is the Mini, such as the Fiat Panda or similar models.

    Yes.

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    The grace period, occurring within regular working hours, ensures the car remains reserved for the customer for up to 60 minutes in case of a delayed pick-up.

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Abu Dhabi Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.

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